Maybe we can blame Seth Godin, clever marketing or the times in which we live, but something happens to the identity of the group of loyal people who gather regularly to hear our message. For whatever reason, referring to them as an audience is not good enough. They have become something more. Below are 23…
Ryan Rhoten knows this and you should too. The more time I spend studying communication, the more obvious it is that we all need to build a personal platform. So much of what I talk about sits at the intersection of personal branding, public relations and communication. Because of that, I often find myself as a guest…
In today’s business environment, even traditional industries like healthcare are being disrupted. This disruption has also led to incredible opportunities for anyone looking to lead. Recently Platform Giant Communication founder Shane Purnell visited with Mark Stipc on RTW Nation, a podcast focused on helping Australian businesses navigate the WorkCover system more effectively, to discuss how building…
I’ve noticed the phrase “No Problem” has become the defacto response to “Thank You” in many business transactions. When I was a young customer service representative, I was taught it’s bad customer service to say “No Problem”. By saying, “No problem“, you are implying that if there had been a problem, you wouldn’t have reciprocated…